For Patients
Frequently Asked Questions
Questions About Your Bill?
After you receive care in the Emergency Department, you will receive more than one bill for your care:
Your Emergency Department Bill
You will be receiving separate bills for the services you received in the Emergency Department. The total cost of your care consists of services provided by the hospital – MultiCare Health Systems, the Emergency Physician Group, and any other Professional Services required during your course of treatment.
How to Contact the Emergency Physician Billing Company
For Emergency Physician billing inquires please contact:
For dates of service prior to June 1, 2024, 855.397.7999
For dates of service after June 1, 2024, 253.444.2684
To make a payment only for a date of service after June 1, 2024, 253.444.2685
About your MultiCare Health System / Professional Services bill
This bill is for services rendered by the Hospital, it will be for use of the nursing services, supplies, equipment, laboratory, radiology services and any other professional services that are provided by the hospital.
How to Contact MultiCare Health Systems Billing
For MultiCare Health Systems billing inquiries please call: 253.459.7956, 800.919.1936 or you may visit the MultiCare billing website Multicare Health Systems – Billing
Legal Billing Record Requests
Medical Records
As a patient seen through the Multicare Health System, you may request your medical records for a recent visit.
MultiCare gives you, or your authorized representatives, two options for accessing your MultiCare medical records:
- View your information via MyChart
- Request a complete copy of your medical records using the link below