For Patients

Frequently Asked Questions

Questions About Your Bill?

After you receive care in the Emergency Department, you will receive more than one bill for your care:

Your Emergency Department Bill

You will be receiving separate bills for the services you received in the Emergency Department. The total cost of your care consists of services provided by the hospital – MultiCare Health Systems, the Emergency Physician Group – Spokane Emergency Care Physicians, Inc. P.S., and any other Professional Services required during your course of treatment.

About your Spokane Emergency Care Physicians bill

This bill is for services rendered by the Emergency Physicians, Physician Assistant and Nurse Practitioners. The Emergency Physicians, Physician Assistant and Nurse Practitioners are providers who specialize in the diagnosis and treatment of acute illnesses and injuries. The Emergency Providers are responsible for the diagnosis, treatment, referral and/or discharge of all patients receiving care in the Emergency Department.

How to Contact SECP Billing Company

For Emergency Physician billing inquiries please call: 855.736.2699, 626.623.1013 or you may visit our billing website

About your MultiCare Health System / Professional Services bill

This bill is for services rendered by the Hospital, it will be for use of the nursing services, supplies, equipment, laboratory, radiology services and any other professional services that are provided by the hospital.

How to Contact MultiCare Health Systems Billing

For MultiCare Health Systems billing inquiries please call: 253.459.7956, 800.919.1936 or you may visit the MultiCare billing website Multicare Health Systems – Billing

Legal Billing Record Requests

Click here

Medical Records

As a patient seen through the Multicare Health System, you may request your medical records for a recent visit.

MultiCare gives you, or your authorized representatives, two options for accessing your MultiCare medical records:

  • View your information via MyChart
  • Request a complete copy of your medical records using the link below

Multicare Health Systems – Medical Records